Frequently Asked Questions
What payment do you accept?
Credit cards, cash and cheques
How do I make a booking?
By phone, email or in person
What if the van breaks down?
All vans have Comprehensive Roadside AA recovery.
Can I rent if I am under 25?
What is the age limit?
Do the vans have GPS?
Do I need insurance?
No all vans are fully insured
Can we take our bikes?
Yes 2 bikes (ask when booking)
Are vans right-hand drive?
All vans are right-hand drive
Where do we collect the vans?
Unit 2, Johns Rd, Wareham, Dorset, BH20 4BG.
Can we take the vans abroad, e.g. to Europe?
Do you pay a booking fee?
Yes £250 non-refundable
What are the VW Campervan Rentals hours?
Mon-Fri 9-5.30, Sat 10am-2pm
Are you accessible by public transport?
Yes the train station and bus stop are nearby.
Can you meet us at the train station?
Yes we will be happy to meet you.
Do you supply bedding?
No you must provide your own
Can we smoke in the campervan?
Smoking is not permitted in vans by law
Do the vans have 240v hook-up?
All vans come with hook-up cables
Do you require a security deposit?
Yes on collection of vehicle
Can we leave our car with you?
Yes outside, we have 24hr CCTV cameras but you leave your vehicle at your own risk
Can more than one person drive the van?
Yes you will need to be named and proof of ID required
Are personal belongings covered by insurance?
No you will need your own personal travel insurance to cover this
Do we need to book campsites?
Yes. It is always advisable especially in the height of the season.
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